Rates for Lee Wilbur IT Solutions

Before you look elsewhere, keep in mind, you are choosing a Professional with more than 12 years of experience supporting all versions of Windows and Windows servers on hardware ranging from obsolete 286 systems to today's fastest multi-core processors. A person with multiple Microsoft Certifications, A+ and Server+ certifications and who, as of July 1, 2006 was chosen as a Microsoft MVP (1 of about 50 world-wide Windows Server - Networking MVPs; less than 30 in the United States) for providing support to others, both as a professional and through online forums. And only I or a colleague I have complete trust in will service your systems.

I provide free, no charge support through web technical support forums including www.experts-exchange.com and www.tek-tips.com. These two sites have a significant number of qualified people who can help guide you to a resolution for your problem. If you are unsuccessful in resolving your issue through this site, you can contact me for further on-site or remote assistance.

If you need assistance, rates are as follows:


Basic Hourly Rate (8am-11pm, M-F)	$180

Basic Hourly Rate (11pm-8am, M-F), Business Addresses Only; At Our Discretion	$225

Basic Hourly Rate (Federal Holidays)	$250

Remote Control Assistance Hourly Rate	$180

Monthly Service Plans	Contact Us


Discount For:	Percent Discount	Effective Hourly Rate*

Home Users and Home-based Businesses operating out of owner's residence	11%	$160

Most Non-Profit Organizations	17%	$150

Most Charities (recognized 501(c)3 organizations)	17%	$150

Based on service during 8am to 11pm window. Minimum on-site charges may apply. Available to residential and home-based businesses only, unless otherwise noted. *Maximum 3 hours will be spent attempting removal. No charge if removal is not apparently successful. Partial fee may be charged for partial success. Minimum charge for any on-site work is one hour at the effective hourly rate* All rates subject to change without notice!