Tip From Lee Wilbur IT Solutions

The information here is provided "AS IS" and should you choose to use it, YOU DO SO AT YOUR OWN RISK.

Summary	VBScript: Remote Desktop Connection error
Details	When attempting to connect via Remote Desktop (especially to Small Business Server 2008), you are prompted with the following error:
Cause	The file %windir%\system32\mstscax.dll is not properly registered or may not be up-to-date. (%windir% is typically c:\windows but in some circumstances could be different).
Solution	Verify the version of the the control you have on your system. Select Run from your start menu and type in %windir%\system32 Locate the file mstscax.dll and right click, selecting properties. Click on the Version tab as depicted below and verify the File Version is at least 6.0.6001.18000 or greater. If it is, the control is up to date. Probable: If the control is up-to-date, completely close out of Internet Explorer and execute the following command from the a command prompt: regsvr32 mstscax.dll Retry connecting. Probable: If the control is not up-to-date, verify you have Service Pack 2 or later installed for Windows XP then download and install the current version of the Microsoft Remote Desktop Client from Microsoft - http://www.microsoft.com/downloads/details.aspx?FamilyId=6E1EC93D-BDBD-4983-92F7-479E088570AD&displaylang=en. After installation, you may need to perform the first solution as well.
Related Links	Description of the Remote Desktop Connection 6.1 client update for Terminal Services in Windows XP Service Pack 2 http://support.microsoft.com/?kbid=952155 Browse Remote Web Workplace from Windows XP SP3 machine http://blogs.technet.com/11/archive/2008/11/07/browse-remote-web-workplace-from-windows-xp-sp3-machi
Tip ID: 7	Date Entered: 8/26/2009 9:09:46 PM	Last Update: 8/26/2009 9:16:26 PM